Reminders aren't arriving

A checklist for missing reminders on your phone or your parent's phone.

Written by the peaflow teamUpdated October 1, 2026

Work through these on the phone that should get the reminders.

  1. Is this phone meant to get them? On the owner’s phone, open Settings → Reminders. “Me” means the owner’s phone; “Linda’s phone” means only hers; “Both” means both. Until her phone joins, reminders come to you.
  2. Are notifications allowed? Open the iPhone Settings → Notifications → peaflow and turn on Allow Notifications and Time Sensitive Notifications.
  3. Is a Focus mode on? Add peaflow to the Focus’s allowed apps, or allow Time Sensitive notifications.
  4. Is the medication paused or ended? Check its page in Meds.
  5. Open peaflow once. The phone keeps the next reminders scheduled and tops them up when the app opens.
  6. Is the time zone right? See Times look wrong.

Still nothing? Email support@peaflow.com with the phone model and the time a reminder should have arrived.